Posts tagged as:

small business

I wish I had a dollar for every time I’ve heard a business owner say something like, “We don’t care about branding and brand image and all that stuff, we just want to sell products.”

Well, actually I do have a dollar. Because some of these people eventually hired me to create branding programs for them and they were so glad they did.

But I understand the thinking—I really do. When many small business owners think about branding, they are thinking of something that, to their mind, is expensive, impractical, unnecessary, and wasteful.

In other words, to them,

    branding suffers from a poor brand image

! Read more…

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We’ve had a warm November here in New Hampshire. The golfers are still out! So we haven’t seen any snowballs yet.

But I want to tell you about a different kind of snowball—the kind that will create a kind of “awareness momentum” that builds and builds and helps build your business. Read more…

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When small businesses think about branding, they often make the Goldilocks mistake.

First, they think that branding is too big for them, that it’s only for big companies with buckets of money to spend. That’s hogwash!

Or they think too small: they think that if they just have a nice logo, they have a brand. That’s also hogwash!

(I don’t mean to insult anyone. Actually hogwash is really important–when you want clean hogs!) Read more…

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What Business Are You Really In?

by Geoff on November 3, 2009

Using “Goosebumps” to Goose Your Marketing

Do you know what business you are in? Really?

Someone once asked Alfred Hitchcock, What business are you in? He didn’t say I’m in the business of making movies. He said, “I’m in the goosebumps business.” Read more…

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How to Build Your Brand, Your Reputation, and Your Business…on a Single Word

by GeoffOctober 27, 2009

“Don’t talk to me about branding!” said the small business owner on the phone.
“I don’t need any of that, it’s a waste of money. I just want more sales.”
I understood why he felt this way. But he was dead wrong.
There’s a reason why 80% of purchases in America are brand name purchases. [...]

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Think Like a Customer: A Marketing Lesson from a Luggage Salesman

by GeoffSeptember 8, 2009

One of the best marketing lessons I’ve received came from a salesperson in a luggage store. Here’s the story.
Years ago, when I lived in New York City, I happened to be doing a lot of traveling and needed new luggage. I visited several stores, then walked into a luggage store on 5th Avenue. [...]

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